Applied Creativity and Complex Problem-Solving.
- 1 Section
Course
Course Description:
This course provides a rigorous framework for tackling complex, ambiguous challenges. Moving beyond conventional thinking, it equips participants with a powerful toolkit of methodologies from design thinking, systems thinking, and creative ideation. Learn to deeply understand human needs, map systemic root causes, generate breakthrough ideas, align diverse stakeholders, and implement validated solutions through iterative prototyping. This is a hands-on course for solving the "unsolvable" problems in business and society.
Target Audience:
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Managers, Team Leaders, and Project Leads
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Product Managers, UX Designers, and Innovators
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Consultants, Strategists, and Entrepreneurs
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Anyone responsible for driving change and solving multi-faceted challenges
Learning Objectives:
Upon completion, participants will be able to:
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Empathize & Define: Use deep user research and synthesis techniques to uncover latent needs and frame human-centered problems.
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Analyze Systems: Apply systems thinking and causal loop diagramming to identify root causes and high-leverage intervention points in complex systems.
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Generate Ideas: Employ structured creativity techniques (SCAMPER, Synectics, Lateral Thinking) to generate a diverse portfolio of novel solutions.
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Align Stakeholders: Map stakeholder landscapes and use facilitation techniques to build consensus around wicked problems.
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Implement Solutions: Prototype, test, and iterate solutions rapidly, and develop a strategic plan for implementation and scaling.
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