UX

Course Modules

Module 1: Usability & User Behavior

• Usability Evaluation Methods: Heuristic Evaluation, Usability Testing (Lab/Remote), Cognitive Walkthroughs, and Think-Aloud Protocols.

Key Usability Metrics: Learnability, Efficiency, Memorability, Error Rate, and Satisfaction (e.g., SUS Score).

Understanding User Behavior: Information Architecture (IA), Clickstream Analysis, Eye-Tracking, Mental Models, Task Completion, and Abandonment Rates.